Set up reminder reasons and defaults

Clinical reminder workflow defaults and the reminder reason list, including free text cleanup, are set up from the Reminders section of the Configuration screen.

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Can I allow free text as a reminder reason?

Tick the Allow free text reminders checkbox on the Configuration screen to allow providers to add a patient reminder as free text, instead of selecting from a standard list.

Free text reminders are not added to the standard list of reminder reasons. For data consistency, it is good practice to leave this checkbox unticked so that staff must select a reminder from a standard list of reasons. You can use the Clean up option on the Reminders tab to convert free text reminder reasons to list reasons.

Can I indicate that a reminder is clinically significant?

You can mark reminder reasons as ‘clinically significant’. Which reminders should be considered of clinical significance is dependent on the guidelines of your practice, and the requirements of your region’s governing health bodies, but clinical significance can assist in distinguishing reminders that must be followed up if no response is received from a patient (for example, cervical screens). In the Reminders and Previously sent reminders screens, you can filter by clinical significance to easily identify reminders that must be resent and actioned. See Working with reminders for more information.

What are Reminder Types?

Reminder types are used to group similar reminders. This might be for convenience, or to allow the practice to respond to a health campaign, for example, that requires the practice to target specific patient demographics and report on reminders sent.

Practices can create their own reminder types. Bp Premier also supplies predefined reminder types at installation and in monthly data updates where required. System reminder types cannot be deleted.

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