Bp Premier Indigo System Requirements

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Last updated: 03 August 2018

Bp Premier Indigo requires Microsoft .NET Framework 4.6 to operate successfully. If .NET 4.6 is not already installed on the Bp Premier server computer, the Indigo installer will automatically install this software.

The supported Microsoft Windows versions listed in this document are compatible with .NET 4.6. If you are running an unsupported version of Windows, Best Practice Software recommend that you consult your IT provider to consider upgrading your operating system or database before upgrading to Indigo.

The following links may assist with .NET Framework and Microsoft SQL Server hardware and software requirements:

Bp Premier Server Requirements

Apple Macintosh

Apple Macintosh desktop or server operating systems are not supported.

Supported Microsoft Windows desktop versions

Version

Windows 7

Windows 7 SP1

Windows 8

Windows 8.1

Windows 10

Indigo

Notes

  • All versions of Windows prior to Windows 7 (including Windows XP and Vista) are no longer supported for Indigo.
  • Bp Premier does not support Windows Home editions. You must install a 'professional' edition of Windows, such as Windows Pro or Windows Enterprise. The editions available are different for each Windows desktop version.

Supported Microsoft Windows server versions

Indigo Version

Windows Server 2008

Windows Server 2008 R2

Windows Server 2008 R2 SP1

Windows Server 2012

Windows Server 2012 R2

Windows Server 2016

Indigo

Notes

  • All versions of Windows Server prior to Windows Server 2008 are no longer supported for Indigo.
  • Windows Small Business Server 2011 is not supported.
  • Windows Server 2012 Essentials and Foundations are not supported. Best Practice Software are testing these operating systems to confirm suitability for Bp Premier.
  • Windows Server 2016 Essentials linked to Azure Active Directory (AD) or Office 365 is not supported. AD and Office 365 integration enforce a password policy that conflicts with Bp Premier installation.
  • Bp Premier does not support being run on a virtual machine or in a virtual environment. Best Practice Software Support may be unable to assist in these operating environments.

Supported Microsoft SQL Server database versions

Indigo Version

SQL Server 2008

SQL Server 2008 R2

SQLServer 2012

SQL Server 2014

SQL Server 2016

Indigo

Notes

When the Bp Premier server is installed for the first time, Bp Premier defaults to installing Microsoft SQL Server 2014. However, Bp Premier is compatible with the above versions of SQL Server.

  • All versions of SQL Server database prior to SQL Server 2008 are no longer supported for Indigo.
  • The supported versions listed are inclusive of all SQL Server service packs.
  • All editions of SQL Server, including Express, are supported. However, if you have Express installed and your database size approaches 10GB, Bp Premier will warn that your database is nearing the maximum size for your edition. If you receive this warning, Best Practice Software recommend consulting with your IT service provider to consider upgrading your edition of SQL Server to allow your database to exceed the 10GB limit.

Server hardware requirements

Item

Minimum Specifications

Recommended Specifications

Processor

Intel i5 or higher

Intel i7

Intel Xeon (LGA 1366) or higher

Notes

Recommended minimum processor requirements will be higher if one or more of the following apply:

  • you have more than 15 providers
  • a patient database of larger than 4 GB
  • if the Bp Premier Server PC runs applications other than Bp Premier during business hours.

RAM

4GB or higher

8GB or higher

Notes

ECC RAM is recommended for best performance

Hard Drive

High speed SATA hard drive

Minimum 10GB free space

The hard drive storing the database should be at least a current model 7,200RPM SATA hard drive.

Notes

For servers that have 10 or more workstations connecting to the database, Best Practice Software recommend that an enterprise-grade hard drive be used to ensure consistent performance for the high volume of data being accessed and written during your practice’s business operating periods.

Practices with a very large number of patients and doctors may require more space than the 10 GB minimum.

For practices that intend to perform compressed backups using Bp Premier Backup, you will need three times the estimated size of the database free on the hard drive to hold temporary compression files.

When migrating data from an existing legacy database, the hard drive must have free space equal to at least 2.5 times the size of the legacy database files.

Monitor

15" monitor, running a resolution of at least 1152 x 768 at 16-bit colour (or better) and an SVGA compatible graphics card.

17" monitor, running a resolution of at least 1280 x 1024 at 32-bit colour and an SVGA compatible graphics card.

Notes

If screen resolution is below the minimum recommended (1152 x 768), Bp Premier will warn users at login to adjust their screen resolution.

DVD/CD drive

DVD-ROM Reader 80mm media compatible

A DVD drive is necessary to install Bp Premier from an installation DVD.

Printer

Any Windows-supported printer.

 

Notes

If installing Bp Premier on a 64-bit operating system or terminal session, ensure that the printer is compatible with that operating environment.

Network

Any network card supporting 1000 Mbps (Gigabit) Ethernet

Gigabit ethernet

Bp Premier Workstation Requirements

Supported Microsoft Windows desktop versions

Indigo version

Windows 7

Windows 7 SP1

Windows 8

Windows 8.1

Windows 10

Indigo

Notes

  • All versions of Windows prior to Windows 7 (including Windows XP and Vista) are no longer supported for Indigo.
  • Bp Premier does not support Windows Home editions. You must install a 'professional' edition of Windows, such as Windows Pro or Windows Enterprise. The editions available are different for each Windows desktop version.

Supported Microsoft Windows server versions

Indigo Version

Windows Server 2008

Windows Server 2008 R2

Windows Server 2008 R2 SP1

Windows Server 2012

Windows Server 2012 R2

Windows Server 2016

Indigo

Notes

  • All versions of Windows Server prior to Windows Server 2008 are no longer supported for Indigo.
  • Windows Small Business Server 2011 is not supported.
  • Windows Server 2012 Essentials and Foundations are not supported. Best Practice Software are testing these operating systems to confirm suitability for Bp Premier.
  • Windows Server 2016 Essentials linked to Azure Active Directory (AD) or Office 365 is not supported. AD and Office 365 integration enforce a password policy that conflicts with Bp Premier installation.
  • Bp Premier does not support being run on a virtual machine or in a virtual environment. Best Practice Software Support may be unable to assist in these operating environments.

Workstation hardware requirements

Item

Minimum Specifications

Recommended Specifications

Processor

Intel i3 or higher

Intel i7 or higher

RAM

1GB or higher

2GB or higher

Hard drive

SATA hard drive

Current model 7,200RPM SATA Hard Drive

Notes

If a workstation is set up to allow a provider to work remotely from the Bp Premier server, the workstation's hard drive must be large enough to contain a copied version of the Bp Premier database.

Monitor

15" monitor, running a resolution of at least 1152 x 768 at 16- bit colour and an SVGA compatible graphics card.

22" wide screen monitor, running a resolution of at least 1680 x 1050 at 32 bit colour and an SVGA compatible graphics card.

Notes

If screen resolution is below the minimum recommended (1152 x 768), Bp Premier will warn users at login to adjust their screen resolution.

DVD/CD drive

DVD-ROM Reader 80mm media compatible

A DVD drive is necessary to install Bp Premier from an installation DVD.

Printer

Any Windows-supported printer.

 

Notes

If installing Bp Premier on 64-bit OS or terminal session, ensure that the printer is compatible with that operating environment.

Terminal Server Requirements

Bp Premier does not require any special configuration to install on a terminal server. Best Practice Software recommend using the Install Application on Remote Desktop option within Microsoft Windows to install the application.

When workstation on a terminal server uses a local printer rather than a network printer, Best Practice Software recommend printing to the default printer, because the printer names change for each terminal session.

Server Security and Redundancy

To protect data integrity and restore your Bp Premier solution in case of a server failure, Best Practice Software recommends the following server security plan or equivalent:

  • RAID 1 mirroring of Bp Premier Server hard drive.
  • Daily backups are stored in an offsite location.
  • A spare Bp Premier backup server is maintained and kept up to date with all Bp Premier and MIMS updates in case of primary server failure.
  • Daily backups are restored to the backup server to maintain data currency in case of failure.