Knowledgebase

 
 

Version 7, 2019

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Add a Referral within Client Details


The information captured in Bp Allied about a referral is entirely upto the business entering in the information. However, if the referral information is to be included in an Invoice then it would seem prudent to capture the Referrer, Referral Date and the Referrers Provider Number.
Add a Referral within Client Details,
1

Add

1. Add
Click + to add a new Referral
2

Current Referral tick box

2. Current Referral tick box
There is now an option for whether ONE or multiple referrals can be selected as current for a client. Because of the increase in multi-disciplinary practices it has become necessary in some cases for a client to have more than one referral.
 
This is managed using the practice-wide option of Allow Multiple Current Referrals.
 
If Allow Multiple current referrals is NOT selected, then the following will occur:
  • There can be only ONE Current Referral
  • When the Current Referral box is ticked then this is the trigger that will attach it to an appointment by default
 
If Allow Multiple current referrals IS selected, then the following will occur:
  • There can be only more than one Current Referral
  • The referral with the latest Referral Date that is also ticked as a Current Referral will attach itself to an appointment by default
3

Referral Details

3. Referral Details
Select Referral Reason and Referrer from the drop down list
  • If the appropriate reason or referrer are not in the list then these can be entered in via System > Data Maintenance > Referral Reason or Referrers.
Enter in any additional details required
Enter in the Referral Date or select the drop down arrow and choose the date from the calendar
 
Tip: If the referrer is not displayed in the drop down list click the arrow next to the drop down to refresh the list.
4

Duration Details

4. Duration Details
Fill in the duration details as required:
Three types of referral durations can be managed:
Duration in months
  • Once the first appointment is attached to the referral, the Referral Expiry Date is calculated.
  • A notification is displayed when adding an appointment within 30 days of the expiry date.
  • Referral expiry date is displayed in the Appointment information on the appointment book screen
 
Duration in visits
  • Quantity Remaining is displayed in the Appointment Edit screen
  • Duration (No of Visits) and Quantity used can be displayed within the appointment information on the Appointment Book Screen
  • A notification is displayed when adding an appointment if there are no sessions available to be booked.
 
Indefinite
  • Checking Referral Indefinite disables to the two referral duration options.
  • Ref Indefinite is displayed in the Appointment information on the appointment book screen
5

Identification numbers

5. Identification numbers
Enter in an identification number if required
  • Claim / Order No can be displayed on an Invoice if required
6

Save

6. Save
Click the tick to Save the Referral
7

Delete

7. Delete
Click the - to delete the selected referral e.g. If the record says 1 or 6 then record 1 will be deleted.
8

Customise the view

8. Customise the view
Click on the layout images to change the way the cards are displayed.
Cards are always displayed with the most recent card first.
 
Click on the Spanner to customise the fields that are displayed within the Referral entry form.
The options in here have been disabled.
 

Missing from this screen shot

Other HP's to copy referral to - Note any additional Health Practitioners to copy the referral to here. This can be merged into a Letter
Notes - Add any Notes required here
Referred by Client - If the Client has been referred by another Client the referring Clients name can be entered into here.