Featured articles

Indigo SP1

All about Indigo Service Pack

Getting started

Set up Bp Premier

Online Claiming

Set up and start claiming

Appointment Book

Set up sessions and book appointments

Billing

All about invoices

Database

Back up, import, and export

Pathology

Set up and request investigations

Patient Record

Clinical notes and functions

My Health Record

Set up and upload to MHR

Indigo SP1 and patient consent

Bp Comms, available in Service Pack 1, allows your practice to send more than just Appointment Reminders by SMS to your patients, including clinical reminders, clinical communications relating to a patient's clinical record, and general notifications. Best Practice Software has prepared several resources on potential changes to consent that your practice should consider when you upgrade to Indigo SP1.

Click here for an FAQ on consent changes, download the Consent Guide PDF here, or view a Quick Reference Guide here.

Indigo SP1 Masterclasses

More Best Practice Software training videos available at our Bp Premier Vimeo album.

Indigo SP1 Online Learning

This online learning interactive explains how to:

  • Prepare your practice for the new workflows and message types
  • Consider updates to your forms and policies regarding patient consent
  • Set up Bp Comms and enrol patients
  • Send Appointment and Clinical Reminders, Clinical Communications, and Health Awareness messages

Be in the Know videos

NEW! This Be in the Know webinar focuses on:

  • Checking site certificate expiry
  • Who to contact at Best Practice and Medicare
  • Keeping your registered contacts up to date
  • What information to have ready before you call
  • Adjusting rejected online claims (introduction)

Download the slides for this Be in the Know webinar

NEW! This Be in the Know webinar focuses on:

  • Resolving rejected claims to resend via Online Claiming
  • Deleting and resending batches
  • Manually reconciling a paid batch
  • Resolving rejected claims sent via Patient Claiming
  • Reviewing Tyro Easyclaims history and resolving rejected claims

Download the slides for this Be in the Know webinar

This Be in the Know webinar focuses on:

  • Understanding My Health Record
  • Accessing information for Digital Health, PRODA, and HPOS
  • Registering for HPI-O and NASH certificates
  • Registering for eHealth PIP
  • Accessing MHR from Bp Premier and uploading Shared Health Summaries and Event Summaries

Download the slides for this Be in the Know webinar

This Be in the Know webinar focuses on:

  • Understanding the Practice Incentice Program
  • Understanding Secure Messaging Delivery
  • Where to find instructions on SMD and configuring Bp Premier
  • Using Bp Premier utilities for data cleansing
  • Understanding Electronic Transfer of Prescription (ETP)

Download the slides for this Be in the Know webinar