This article explains how to navigate the inbox in Best Practice Mobile.
Open your Inbox from the Dashboard or the left-hand menu.
- Sort and order the results by patient or by date-time, and ascending or descending patient surname or date-time.
- Expand or collapse results using the arrow icons.
- Results that are not allocated to a patient will display under the Unallocated heading.
- Tap the result to open the document in view-only mode.
Traffic light indicators
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Result type |
Description |
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Report results are within the normal ranges. |
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Report results are within the normal ranges but close to the limits of abnormal range. |
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Report results are outside of normal ranges. |
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Documents that are not atomised results. |
Filtering by dates
When filtering by date in the By Patient tab of the Inbox, results are sorted by day for each individual patient. If the patient only has a single document in the Inbox, the results will not change when tapping the Dates filter. To sort all results by date, use the By date tab.
Last updated: 15 September 2026