View the Inbox

This article explains how to navigate the inbox in Best Practice Mobile.

Open your Inbox from the Dashboard or the left-hand menu.

  • Sort and order the results by patient or by date-time, and ascending or descending patient surname or date-time.
  • Expand or collapse results using the arrow icons.
  • Results that are not allocated to a patient will display under the Unallocated heading.
  • Tap the result to open the document in view-only mode.

Traffic light indicators

Result type

Description

Report results are within the normal ranges.

Report results are within the normal ranges but close to the limits of abnormal range.

Report results are outside of normal ranges.

Documents that are not atomised results.

Filtering by dates

When filtering by date in the By Patient tab of the Inbox, results are sorted by day for each individual patient. If the patient only has a single document in the Inbox, the results will not change when tapping the Dates filter. To sort all results by date, use the By date tab.

 

Last updated: 15 September 2026