Is my Best Health account the same as my Best Health App account?

No, your best healh app account logs you into your mobile app, your Best Health Bookings account logs you into any Best Health Booking application.

Can I reset my Best Health account password?

Yes. The Best Health sign in screen has a Forgot password link. Click Forgot password to send a verification code to your Best Health account email address and reset your password.

Can I cancel an appointment?

Yes, within the cancellation window that you have defined for the practice location.

When a patient books an appointment, a confirmation email is sent to the patient's email address for their Best Health account. The email contains a link to cancel the appointment if necessary. Click the link to open a Cancel Booking popup to confirm the cancellation.

If the patient attempts to cancel outside of the cancellation window, they will receive a 'Cancellation not successful' message and must contact the practice directly to cancel the appointment.

Can I book an appointment for someone else?

Yes, just nominate their name when prompted during booking.

 

 

Last updated 29 November 2022