Add an Email to a Client Record

NOTE  You must have your emails in an email application on your local PC, e.g. in Outlook to be able to use this feature. If your emails are stored on a MAC or accessed via a web browser, e.g. Internet Explorer or Safari, the emails need to be saved to your local machine as a document and added via the Add Document option.

In the Document/Phone calls tab, click Add an Email.

OR

In the Appointments or Clients toolbar, click Attach Email.

The Email - [Client Name] window will display.

Field

Description

Client Selector

If opened from the Client Record, that Client will default into the Client field. Otherwise, it will default to No Client Selected.

Drop area

Navigate to your email program. Drag and drop the required email(s) from the email program onto this window.

Save & Close button

The emails will display in the Email section of the Documents/Phone Calls tab in the selected clients record.