Knowledge Base


Version 7, 2019


Set up DVA Claiming

There are some special rules for different types of DVA claims. They are detailed on this page.
On this page:

Before you start
By following the set up on this page and ensuring that your Clients, Referrals and Products and Services are correctly set-up as indicated below then the correct information will be automatically selected by the application and sent with your claim. You should not need to change any information except in the specific cases listed on this page below.
Bp Allied is integrated with the DVA Veterans Affairs Allied system and allows an individual patient appointment that qualifies for VAA funding to be processed.  The following information is required to be entered into Bp Allied to allow the claim to me made:
Whilest DVA claiming is processed as a payment type against the invoice there are a few special cases that need to be set up to be able to claim these items.

General Rules



To be able to claim kilometres, two things need to happen:
To be able to be claimed, the location that the appointment or invoice is set against must not have a Location Type = R (Rooms), e.g. it should be set to V = Home Visit in most Allied situations.
It must be related to the appointment being claimed.
The KM claimed must be over 10 BUT the total distance travelled must be entered
Creating the KM Item
Prior to creating a claim, a new DVA Kilometres item needs to be created in Data Maintenance > Products and Services with the following details:

Speech Pathology

All Speech pathology claims require an appointment length to be added into the Item Details tab of the claim screen. If this is not added then the claim will be rejected.


The Loading amount is not actually sent to DVA. It is automatically added when the relevant Item Code is claimed for and the location is not set to Rooms.
There is currently no provision in Bp Allied to manage claims that incur loading.

FBN (Fee by negotiation) Items

These items are all included in the DVA Claims schedule but the price is set to $0 and FBN is appended to the description.
To be able to claim kilometers the following item needs to be set up in Data Maintenance > Products & Services:
To claim FBN Items
Create an invoice for the client
When the Accept a Payment now window displays click No
Edit the Sell Price with the negotiated fee
Click Add Payment to process a claim as normal

White Card claims

Submission of claims for a DVA White card require the entry of the Veterans disability into the Claim form. This can be recorded and saved in the Client layout along with the card colour. The fields used are:
Actions against the Claim if DVA Card Type = White
Disability Indicator - If DVA Card Type = White in the Client's record then this flag will automatically be checked in the Claim.
Disability (text) - this is automatically filled in from the DVA Disability field in the Clients record. This information will be prompted for if not filled in.
There are several checks that occur when processing DVA Card Claims to ensure that this information is filled in. See the Claim Screen - DVA Details from for more information.
Adding the DVA Card type and DVA Disability fields to the Client Record
The DVA card type, e.g. White or Gold and the relevant Disability can be added directly to the client by adding the fields to the Client Record screen. To add the fields:
In Clients > Contact Details
Click Customise
Search for DVA
Click on each field and drag into place
Click X to close the Customise screen
The new DVA fields will display on screen.