Incoming SMS replies received can be reviewed via this report even after they have been marked as Completed and removed from the Incoming Messages panel. Open the report from the Reminders section.
IMPORTANT The Bp Allied Schedule must be installed and operating to use this feature.
- Select the relevant date range.
- Click Go.
- Results from the date range search will appear.
- Use the group by options to arrange the search results if required.
- Click Preview to view the report prior to printing.
The results show the Client that the SMS was from, date and time received, any text included in the message and the related appointment date.
If there is not Appointment Date, the message was sent as an adhoc SMS not as an SMS Reminder.
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