Knowledge Base


Version 7, 2019


Physitrack Integration

On this page:

Before you start:
  • The video call option is NOT available for Fully Hosted clients. The RDP connection used to connect to our server does not allow the streaming of video or audio. The Video call option can be used from the Physitrack website by opening it in a browser on your local computer.
  • Physitrack only allows each user to be logged in once. Logging into Physitrack via BpAllied will log the user out of any other browser login, and vice versa.
  • It is recommended that all new clients be added to Physitrack via their client record in Bp Allied so that the client can be successfully matched. Clients need to have their date of birth entered otherwise the default year of 1960 is entered.
  • Please follow the free Physitrack Certification Program to get up to speed with Physitrack. More support at Physitrack help for other questions.
Physitrack integration and how to get started.

1. Set up physitrack integration

Do not use Internet Explorer for your browser. It will not display the Integration settings required.

2. Existing Physitrack Clients

Clients that already exist in Physitrack can not be matched to a Bp Allied client. It is recommended that these clients be renamed as Inactive in Physitrack and added from Bp Allied.

3. Viewing Physitrack within the client record

Once your connection has been created viewing Physitrack within Bp Allied is done via a client record. The Physitrack website will display within the Physitrack tab in the Client's record. It will display the Client's information as it appears in Physitrack. Once in this view, it works as if you are using Physitrack from within the website. If the client is not in your Physitrack database then it will be automatically added.

4.Saving to the client record

Once a program has been assigned to a client, it can be saved to the client record in Bp Allied as part of the print process.