On this page:
Before you start:
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The video call option is NOT available for Fully Hosted clients. The RDP connection used to connect to our server does not allow the streaming of video or audio. The Video call option can be used from the Physitrack website by opening it in a browser on your local computer.
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Physitrack only allows each user to be logged in once. Logging into Physitrack via BpAllied will log the user out of any other browser login, and vice versa.
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It is recommended that all new clients be added to Physitrack via their client record in Bp Allied so that the client can be successfully matched. Clients need to have their date of birth entered otherwise the default year of 1960 is entered.
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1. Set up physitrack integration
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For each Practitioner that wants to connect to Physitrack
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Navigate to the relevant Practitioner
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Click
Enable Physitrack Integration
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Click + to create a
Physitrack API key
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Click

to copy the API key
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Do not use Internet Explorer for your browser. It will not display the Integration settings required.
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Navigate to
My account > Settings
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Choose BpAllied from the
Synchronise my client data from drop down
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Paste your copied API key into the
API key field
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Navigate back to BpAllied > Options > User Administration
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In the
Physitrack API key field click

to check your connection
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The following message displays when the connection is correctly created.
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If you get the following message, log out of Bp Allied and back in again. Re-test your connection.
2. Existing Physitrack Clients
Clients that already exist in Physitrack can not be matched to a Bp Allied client. It is recommended that these clients be renamed as Inactive in Physitrack and added from Bp Allied.
3. Viewing Physitrack within the client record
Once your connection has been created viewing Physitrack within Bp Allied is done via a client record. The Physitrack website will display within the Physitrack tab in the Client's record. It will display the Client's information as it appears in Physitrack. Once in this view, it works as if you are using Physitrack from within the website. If the client is not in your Physitrack database then it will be automatically added.
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Click on the
Physitrack tab and click the Physitrack button (or
Physitrack from the toolbar)
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The Client's information as it displays as it appears in Physitrack.
4.Saving to the client record
Once a program has been assigned to a client, it can be saved to the client record in Bp Allied as part of the print process.
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Within the client record, click
View Program
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Select options as required
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Click
Create printable PDF
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Move the mouse to the top of the screen to display the tool bar
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Click the
Download button
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The Save Options dialog will display.
PDF is the only output option.
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By default this will save to the
Documents tab in the Client record. Selecting Save to file will allow it to be downloaded to the local computer.
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Update the
File Name as required
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Confirmation of the saved file will be displayed
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Click
Cancel to close the Print program screen
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Click
Display Client, to reload the client and view the newly saved document in the
Documents tab.
5.
Logging in from within Bp Allied
If your account is logged in elsewhere, then the following window will display within Bp Allied
Log in as you would via the browser.
Tip: Logging out in the browers and clicking on Physitrack within Bp Allied will automatically log your account in again.