Phone: For support in Australia, call 1300 401 111 and select option 3 for Bp Allied. Next, select option 1 for Support or Option 3 for Training. For support in New Zealand call 0800 401 111 and select option 3 for Bp Allied. Next, select option 1 for Support or Option 3 for Training
Adding Credit to an Account
In the Invoices module
Click on New Payment.
The Payment Method dialog box displays
Enter the amount to Credit into Payment Amount
Select the payment method.
If you are adding the credit to the account and there are no invoices to be paid you will receive the message below.
Click Ok to continue
If you are adding the credit to an account as well as paying an invoice
The Invoice Selector will display
Select the invoice
Click OK.
Because you will be adding credit to the account initially you will receive a warning that your invoice doesn't balance.
Enter the amount of credit you are adding to the account into the Credit field. This should now balance with the payment amount.