Version 6 Published 18 May 2020 Bp Allied Support is available Monday to Friday, 9am to 5pm AEST

Email: alliedsupport@bpsoftware.net Click Remote Support from within Bp Allied for assistance

Phone: For support in Australia, call 1300 401 111 and select option 3 for Bp Allied. Next, select option 1 for Support or Option 3 for Training. For support in New Zealand call 0800 401 111 and select option 3 for Bp Allied. Next, select option 1 for Support or Option 3 for Training

DVA (Scheduled Fees) Import

In order for Bp Allied to process DVA transactions for the correct amount we require a list of DVA (Scheduled Fees) to be imported and updated from time to time.

To import and/or update the DVA Scheduled Fees list:

1: Data Maintenance > DVA (Schedule Fees) > Click Get latest DVA File

This will check for the latest file on our server and import this within the Bp Allied Database.

The date and time along with the name of the last file importes in shown at the bottom of the screen.

Please note that the file is located on our server and not the Medicare server. We receive notification from Medicare when the list has changes. We will update the list on our server on the effective date, at which time a notification will appear that the latest file is available for download. You can't download the file directly.

2: Click Update Products & Services to update the DVA Fee listed within Products and Services. When this is clicked Bp Allied will check for matching item codes within Products and Services and insert the correct DVA Fee.

3: Click Ok

Once updated the DVA fee will be seen in the Product and Services screen as below:

Please note that if you add a new Product and Service into Bp Allied that has an DVA Item Code you will need to click Update Products & Services for the item to be assigned the correct Scheduled Fee and/or Benefit.