Phone: For support in Australia, call 1300 401 111 and select option 3 for Bp Allied. Next, select option 1 for Support or Option 3 for Training. For support in New Zealand call 0800 401 111 and select option 3 for Bp Allied. Next, select option 1 for Support or Option 3 for Training
Setting up the Reminder Schedule
These settings need to be set up in conjunction with the settings saved in the Settings tab.
No of days to send in advance
This sets when the reminder email or SMS is to be sent, for example, Monday = 1, therefore reminders for Tuesday's appointments will be sent. Friday = 3, therefore reminders for Saturday, Sunday and Monday will be sent. Reminders are only sent once.
Reminders are sent to a Client only once but they can be scheduled to be sent twice a day. This enables reminders for any added or changed to appointments be sent out after the initial batch of reminders are sent for the day.
If the Schedule 2 time is enabled and the time is set to the same time that the Schedule 1 reminders are due to be sent, 2 minutes will be added to the time to avoid a conflict in the send time.
Enabling this option allows a daily email to be sent to staff with outstanding tasks.
If this is enabled and the time is set to the same time that the reminders are due to be sent, 2 minutes will be added to time to avoid a conflict in the send time.
If Email and SMS reminder information is already set-up in Bp Allied then click this button to copy the settings over. Only the blank fields need to be filled unless a setting is incorrect in which case it should be corrected.
Ensure that Windows Task Scheduler is closed before doing this (only if it has been opened).
