Add a new user to Bp Premier, including user permissions, user preferences, and password changes.
Manage password and access security
Configure password complexity and workstation access security.
A reference for the key user permissions and which practice roles normally require which permissions.
Describes all of the preferences that users can set to personalise their Bp Premier experience.
Permission to run reports can be granted down to the level of individual reports. You can also restrict the data pool for reporting by provider and location.
If staff leave a practice, for example, you can deactivate a user record to remove the user from your licence count.
Add a Default MBS Item to an Invoice
This article explains the methods you can use to set default MBS items in Bp Premier. Default MBS items can be overridden in the Finalise visit screen.
Set up a provider as an individual contractor
This article describes how to set up your user account in Bp Premier to invoice under your ABN, including selecting an appropriate user role and recording an ABN, and using your individual ABN on invoices, statements, and templates.
User Setup Frequently Asked Questions
What should I do if a user is not showing in the appointment book?
If a user is not displaying in the appointment book, check that:
- In Setup > Users > Edit, the user is set to a category which allows them to have appointments
- In Setup > Users > Edit, Has appointments has been ticked
- You are viewing the correct appointment book layout.
What action do I need to take in Bp Premier when onboarding a new provider to our practice?
For everything you need to know about setting up a new provider in Bp Premier, see Set up a Provider.
What should I do if my practice requires an additional Bp Premier licence?
If you wish to add a new provider in Bp Premier, but you do not have enough licences, contact the sales team on 1300 40 1111.
Can I add a custom user category?
No, user categories cannot be manually added.
How can I change a user's usual location?
- From the Bp Premier home screen, select Setup > Users > Edit. The Edit user details screen will appear.
- Select Location Manager.
- From the list of locations, highlight the provider’s usual location and tick Usual location in the bottom-left corner of the screen.
The Usual location field in the user details screen will change to the new usual location.
How can I reactivate a deleted user?
After marking a user as inactive or deleting a user, you must wait 7 days until you can reactivate them. The user can be reactivated via the Deleted users Utility.
To access the utility, select the windows start icon, then open the Best Practice Software folder. Click Bp Utilities. The Bp Premier Utilities menu will appear. Click Deleted users. Select the deleted or inactive user you wish to reactivate and click Recover.
See Deactivate a user for more information.
What should I do if the provider number is not saving when creating a user?
Ensure the provider number you are entering is correct. You will not be able to save a provider number in Bp Premier unless the number is valid.
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