Troubleshoot Bp Comms

This article provides some troubleshooting advice for common problems encountered with Bp Comms.

If you are having issues sending messages, particularly automated appointment reminder SMS, check that the Bp service is operating correctly.

Is Bp Service running?

Type 'services' into Windows search and click the Services app to view all Windows services. If you cannot see the Services app, you may not have sufficient user permissions to view it.

Find the Best Practice Service and ensure the Status is 'Running'. If Best Practice Service isn’t running, right-click and select the Startup Type to 'Automatic'.

Set Bp Service to start automatically

If Best Practice Service is running, right-click the service and select Restart. Confirm the service started successfully.

NOTE  If Best Practice Service fails to start automatically, or continues to stop for no reason, you may need your IT services provider to investigate why.

Last updated: 23 October 2025.