Reset Emergency Access Password

Download and run the utility

The reset emergency access password utility can be run from any Bp Premier workstation or the server.

IMPORTANT  Close Bp Premier on the computer before running the utility.

  1. Download the utility from the following links.

    2. Right-click the link for your Bp Premier version, and select Save link as or Save Target as to save the file to a known location:

    Bp Premier Version

    Build Number

    Utility

    Spectra SP1

    1.13.1.1075

    Download

    1.13.1.1068

    Download

    Spectra

    1.13.0.1061

    Download

    Orchid SP2

    1.12.3.1042

    Download

    Orchid SP1 Rev1

    1.12.1.1023

    Download

    Orchid SP1

    1.12.1.1018

    Download

    Orchid

    1.12.0.998

    Download

  2. Copy the utility file to the installation folder for Bp Premier. The default installation folder is C:\Program Files\Best Practice Software\BPS.
  3. Run the utility file.
  4. Log in using a Bp Premier username and password. Click Run.

  5. When complete, the message 'The password has been reset' is displayed. Click OK to exit.

Set a new emergency access password

  1. Log in to Bp Premier.
  2. From the main screen, select Setup > Configuration.
  3. Click the Database icon in the left side menu.
  4. Click the Emergency patient access button. A password window with two fields will appear. Enter the password that you want to use and re-enter to confirm.

    5. NOTE  The password needs to be 6—10 characters in length and use lower case lettering.

  5. The password can now be used to access locked patient records.

    6. IMPORTANT  Best Practice Software recommend that key personnel only in the practice be made aware of this password.

If you have any questions, please contact Best Practice Software Support.

Last updated: 26 March 2025.