Resolve Insufficient Memory Errors

If an error like the one below is received when saving a document, go through the instructions below to resolve the issue.

Error:

Severity: 0

Description: Insufficient memory.

Sub-system: txole151

Function: SAVETOMEMORYBUFFER

CallStack:

THROWOLEEXCEPTION Line: 33

COLEAUTOOBJECT:_INVOKE Line: 45

TXTEXT:SAVETOMEMORYBUFFER Line: 36

  1. From the main screen of Bp Premier, click on the Best Practice Premier Word Processor Icon icon to open the Word Processor.
  2. In the Word Processor, select Templates > Edit Templates.
  3. Choose the template that is getting errors when saving and click Open.
  4. Look for any of the following template fields that have been inserted inside of a table cell (an example has been provided below):
    • <PMHAll>, <PMHInactive>, <PMHActive>, <PMHNoDetail>, <SelectedPMH>
    • <CurrentRx>, <RegularRx>, <SelectedRx>
    • <Imm>
    • <Observations>
    • <Reactions>

    5. Template field inside table cell

  5. When you find a table cell with one of the above template fields inserted inside, click inside the table cell and select Table > Properties from the menu.
  6. In the Table Properties window, there are four cell margins: Top, Bottom, Left and Right. Change each cell margin to '0.02' and click OK.

    7. Cell Margins

  7. Ensure the width of the table cell is wide enough for the information that will be populated into that table. For example, a table cell containing <PMHAll> needs to be wide enough to populate the date, name, and details of a patients past history.
  8. Repeat steps 4-7 until you are confident all the affected table cells have been adjusted.
  9. Select File > Save.

Test the template with a patient record and save the template to see if the issue is resolved.