Bp Allied V7 SP2 Revision 1 Release Notes

Release Date 

15 March 2022

Release version

Bp Allied version 7 Service Pack 2 (7.2.44634.0)

Notes last updated

15 March 2022

What is in this release?

This release of Bp Allied includes necessary changes for Medicare Web Services, other enhancements, and bug fixes.

Which version can I upgrade from?

You can upgrade to V7 Service Pack 2 Revision 1 from Bp Allied. To check the current program version that you have installed, select Help > About.

Which database and operating system versions are supported?

No changes to supported operating systems or database since the last release of Bp Allied.

When should I upgrade?

Best Practice Software recommend running the program upgrade outside of business hours.

How do I upgrade?

Click here to download an upgrade guide for this version.

What do I do after upgrading?

Review the section Enhancements for more information on changes after upgrading.

Upgrading

The minimum version of Microsoft .NET Framework supported by Bp Allied V7 is 4.6.1, This version of .NET reaches Microsoft's end of life on April 26 2022. Bp Allied V7 SP2 will update your version of .NET to 4.8 during the upgrade.

Best Practice Software recommend ensuring that your operating system for your Bp Allied server supports version 4.8 of .NET before you upgrade Bp Allied.

Windows 7 SP1 or later supports .NET 4.8. Review the Bp Allied system requirements.

59578

Documents

The Third Party Billers screen has been updated to include a Documents tab. This tab shows saved invoices that have been printed for third parties.

You can print documents from this tab, or open documents in the PDF Viewer or Letter Editor as a .doc or .docx file.

Only clients with permission to delete documents (4023) can delete documents from this tab.

18876

Permissions

A new Role Permission 'Allow Multiple Current Referrals' been added to control access to this practice-wide setting. This role will default to enabled for System Administrator role and disabled for all custom roles.

18879

Online patient verification

Online verification of eligibility for Medicare and DVA has been updated in accordance with changes to the claiming gateway used by Bp Allied:

• DVA - Card Type is no longer verified for DVA. However, if both the number and card type are incorrect, the card type can be updated on verification.
• Medicare - If an incorrect Date of Birth (DOB) is supplied, the user is notified of the mismatch, but the correct DOB is not supplied in the verification alert.
• Medicare - Gender and Family Name are no longer validated. If these details are incorrect, the card can still be used.

66682

Patient Claiming

Patient Claims in Bp Allied now follow the Patient Claiming Interactive framework, which provides realtime feedback on the success or failure of the claim and allows the user to discontinue claim submission before sending.

The patient claiming workflow, including alerts to the user of the claim status, have been updated to the new framework. New statuses are provided in the Claim History screen.

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Patient Claiming

Patient claiming has been updated to follow the new Patient Claiming Interactive (PCI) framework that allows for real-time feedback on the success or rejection of a claim.

On patient claim submission, users are now presented with a dialog indicating the claim status. If validation indicates an issue with the claim details, the user is prompted to edit and resend, resend without change, or manually cancel.

• If the user selects Re-send now, the claim will be updated to 'Pendable'.
• If the user selects Edit and Re-send, the claim will be sent as a new claim. If "pendable" returns a second time, the claim is automatically set to 'Pended' and sent to Medicare for manual assessment.

65496

Medicare Claiming

Medicare Online Error Message fixes. Some messages were not being displayed correctly.

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Medicare Claiming

If a Medicare Online provider number has been created in Options > User Administration > Provider Numbers, this row can no longer be amended after the user has clicked Apply or OK.

Options > User Administration > Provider Numbers has a new filter Show Inactive Medicare Provider Numbers, off by default. Ticking this filter will include provider numbers that have been deactivated in the list.

28105

Medicare claiming

Some users have reported an error 'Provider Number is not linked with the current auth_group' when submitting Bulk Bill claims. The claim is considered Complete in Bp Allied and cannot be submitted.

Now, if no claim number can be created, an appropriate alert is displayed for the user that the claim has failed.

23794

Reports

Some users experienced errors when exporting reports to Microsoft Excel. This has been fixed.

Users are no longer prompted to select Invoices, Payments, or both when exporting the Transaction report. The data exported is based on the selected radio button .

29840

User Administration

You can now add a provider ID to multiple locations in User Administration > Provider IDs. This will allow practitioner to make Zoom appointments, considered a different 'location'.

Bp Allied checks first that the Provider ID and Location pairing does not already exist, and that the provider record for the Provider ID is enabled.

43934

Referrals

The Referrals details screen has been reformatted so that users can view the entire card at lower monitor resolutions.

Users may also use the Hand icon in the toolbar immediately above to manually pan and view the entire screen.

50230

User Administration

Changes to document permissions made in Permissions Management are now preserved after being saved, as if changes were made through Client Details Access.

56414

Email

For some hosted users, email was not being sent from Bp Allied, regardless of the third-party email client (such as Gmail or Microsoft Outlook). This has been fixed.

Best Practice Software advise our clients that if sending emails from port 587, you do not need to select the option to use SSL. Port 587 automatically uses TLS.

56887

User suggestions

The suggestions link has been removed from the header menu of Bp Allied.

64669

Google calendar authentication

Some users had reported a 'Couldn't sign you in' error message when attempting to connect to Google Calendar using the embedded Bp Allied browser.

Bp Allied now opens the system default browser so users can continue and authorise the Bp Allied Google Calendar Link.

54889

Most Recently Used lists

Most Recently Used lists have been moved to the Windows user registry to avoid user configuration file corruption.

27094

Appointments Print Preview

When viewing the Print Preview function from the Appointments tab, the default style and custom collection of practitioners now save as expected and will be preserved when the Print Preview is opened again.

27309

Calendar

When offline, some users reported a slow response when saving appointment changes in the calendar.

When the Server is offline, the Incoming Messages folder no longer refreshes, removing this delay.

28407

Add invoice item

When displaying names by 'Lastname, Firstname' in the Add Invoice Item screen, the Client name selection list is now ordered by Lastname alphabetically.

43902

Tasks

Task notes were not saving when entered in the Task tab from Client Details screen. This has been fixed.

53383

Refunds

When processing a refund, the Refund Location was defaulting to the first Location record in the database, not the current location. This caused reconciliation problems for multi-location practices. The issue has been fixed.

58728

Zoom interface

A practice was unable to use the Zoom interface due to an authentication error. This has been fixed.

60606

Claim History Report

Clicking on Check status all in the Medicare claim history report now correctly updates all claim statuses.

61910

Provider Numbers

A clinic reported that adding a new provider number to an existing user caused a fatal error. This has been fixed.

65209