Claim Screen - DVA Details

Any fields not required for the particular claim being lodged will be greyed out.

This documentation is provided for informational purposes. In most instances the default settings will be correct.

Claim Screen - DVA Details

DVA Number

DVA Number - is the Veterans File Number as it appears on the Veteran Card. Maximum of 9 characters long.

Disability

Disability Indicator - Indicates whether the service rendered are for a White Card holder and the service is in accordance with the White Card Condition. The options are:

  • Checked - (True) Condition Treated relates to a condition for a White Card holder. If DVA Card Type = White in the Client's record, then this flag will automatically be checked in the Claim.
  • Unchecked - (False) Condition does not relates to a condition for a White Card holder.

Disability (text) - Free text used to provide details regarding the condition being treated. Maxmium of 100 characters long.

There are several checks that occur when processing DVA Card Claims.

Is this a DVA White Card holder?

If DVA Card Type = blank, then the following message displays to prompt the user to enter White card details if required. The Disability Indicator and Disability fields can be entered into the claim but should be entered into the Client record for display on future claims.

Missing DVA Disability value

If the DVA Card Type = White, then this automatically checks the Disability Indicator checkbox.

If the DVA Disability = blank, then the following message will display. The value can be entered into the claim but should be entered into the Client record for display on future claims.

Missing DVA Disability Indicator value

If the DVA Card Type = White, then this automatically checks the Disability Indicator checkbox.

If this is unchecked, then the following message is displayed. The value can be entered into the claim but should be entered into the Client record for display on future claims.

Gold Card Holder check

If the DVA Card Type = Gold and the Disability Indicator is checked on the DVA tab in the claim, then this message will display as the Disability Indicator and Disability field should not be filled in for a Gold card claim. However, if this is correct then it allows the claim to be processed and the DVA Card Type should be updated in the Client record.

Activities of Daily Living

3. Activities of Daily Living

Cognitive Behavioral Indicator - this indicates if the veteran requires Cognitive Behavioral assistance for the activities of daily living.

Eating Indicator - this indicates if the veteran requires assistance for Eating activities of daily living.

Personal Hygiene Indicator - this indicates if the veteran requires assistance for Personal Hygiene activities of daily living.

Toileting Continence Indicator - this indicates if the veteran requires assistance for Toileting activities of daily living.

Transfer Mobility Indicator - this indicates if the veteran requires assistance for Transfer Mobility activities of daily living.

Tool - The ADL Tool Used Indicator is used for recording the level of activities of daily living functional assessment measure.

The options are:

  • RUGS III
  • KATZ
  • ONI INI ACNA
  • FIM FAM
  • CNMDSA
  • Other