myPractice has been rebranded Bp Allied, a product of Best Practice Software.
Support is available Monday to Friday, 9am to 5pm AEST Version 4.18 Published 5 December 2019
Email: alliedsupport@bpsoftware.net Click RemoteSupport from within myPractice for assistance Phone: 1300 40 1111 (in Australia) or 0800 40 1111 (in New Zealand)
Tracking Cancelled Appointments
Cancelled Appointments can be tracked using the Appointment Summary Report. Tracking these is particularily useful to see if there are any trends, for example, clients that always cancel.
To review Cancelled Appointments including Client Details
Go to Reports
Click on Appointment Summary
Select a Date Range
Set Include... to Appointments
Click GO
Change the Cancelled filter to Checked
The Group by options can be used to summarise the information as required.
The results should look similar to the picture below
To review Cancelled Appointments by Appointment Description
Go to Reports
Click on Appointment Summary
Select a Date Range
Set Include... to Appointments
Change the Report Layout to Appointments Cancelled
Click GO
The results should look similar to the picture below
