Bp Allied Sunset 2026

Bp Allied has supported the allied health community for many years, and we are genuinely grateful for the trust practices have placed in us over that time.

As technology, security expectations and regulatory requirements have evolved, the platform that Bp Allied was originally built on is now reaching the limits of what it can reliably support. Continuing to maintain it would make it increasingly difficult for us to deliver the level of performance, security and innovation that practices rightly expect today and into the future.

We are also seeing rapid change across the allied health software landscape, with solutions becoming more specialised and better equipped to support the way modern practices operate. To ensure customers have access to technology that can continue to grow with them, we need to focus our investment on platforms designed for long-term scalability and adaptability.

With this in mind, we have made the very difficult decision to sunset Bp Allied on 31 July 2026. We understand this is a significant change, and we are committed to supporting customers every step of the way. This will include clear transition pathways, data export tools, migration guidance, and support to help identify practice management software that best suits each practice’s needs.

Frequently Asked Questions

Are there alternative Bp products customers can move to?

Bp Premier is used by many allied health professionals in both general practice and specialised allied health clinics. Bp Premier may be suitable for some customers, and we encourage you to explore this option with our Account Management team.

Additionally, many dedicated Allied Health software providers in the market have been working with us to offer special deals to our Bp Allied customers. We are therefore encouraging practices to review their needs and explore suitable alternative practice management systems on the market.

What alternate PMS can we suggest moving to?

To ensure a smooth transition, Best Practice has compiled a list of providers for you to choose from. Each of these providers has also provided specific offers for Bp Allied customers who choose to use their services. Please reach out directly to these providers for more information.

See the list of Bp Recommended Vendor options for more information.

We have customised Bp Allied and no other software will support this customisation, what can I do?

We understand that moving to another PMS software can be a challenging process, as different programs offer both positives and negatives. Best Practice would suggest working with prospective vendors, to see how they can bridge the gap.

Users can continue to use the software; however, we recommend that you review the FAQ 'What happens if we are still using the software beyond 31 July 2026?' to understand the risks.

What will happen to our data if we move to a new Practice Management Software vendor?

We can provide a copy of your Bp Allied database and documents, as well as schema information for importing into a new Practice Management Software vendor.

File Format

  • Database - SQL Database Backup File (supplied in a .zip file)
  • Documents - As attached (supplied in a .zip file)

Clients migrating to a new PMS vendor can supply this information to their chosen vendor to complete the migration.

This can be booked in with our team, please allow a minimum of 5 business days to organise a data export.

Will you transfer my data to a new Practice Management Software for me?

No. We will provide you with a copy of your Bp Allied database and documents, as well as schema information for importing into a new PMS Vendor. However, the import process into a new system will need to be arranged with your chosen PMS vendor.

Will you export all of my data out of Bp Allied?

Yes, we can provide an export of your Bp Allied database and documents. This may include clinical records, client demographics, and financial history.

This can be booked in with our team, please allow a minimum of 5 business days to organise a data export.

Is there a cost in exporting my data?

There is no cost for us to provide you with a copy of your Bp Allied database and documents.

File Format

  • Database - SQL Database Backup File (supplied in a .zip file)
  • Documents - As attached (supplied in a .zip file)

If you require any data exports beyond the standard offering, these can be reviewed on request. Where additional work is needed, we will provide a quote and confirm expected delivery timeframes based on current workloads.

What happens if we are still using Bp Allied beyond 31 July 2026?

From 1 August 2026, Bp Allied will no longer be supported. This means:

  • No technical support will be available.
  • No further updates, security patches, defect fixes, or fee updates will be released.
  • Hosted clients will have their access disabled.
  • Desktop license users may still run the software, but at their own risk (unsupported and potentially not secure).
  • Integrations may no longer function, including Medicare Online Claiming, SMS, Physitrack etc.

If you are intending on using Bp Allied beyond 31 July 2026 date, please let us know.

Desktop License

We have a Bp Allied desktop license how does this impact us?

You may continue to use your existing installation beyond 31 July 2026, however, Bp Allied will be unsupported. No updates or support will be available, and security risks will increase over time.

Can we keep an installation of Bp Allied on a PC to refer to historical information?

Yes. You may choose to keep your existing installation for historical reference. Please note that this version will no longer be supported, and while it may continue to operate, Best Practice will not be able to provide assistance or guarantee ongoing functionality.

Hosted Sites

We are a hosted client, what will happen beyond 31 July 2026?

From 1 August 2026, hosted environments will be shut down. Hosted clients will no longer be able to log into the Bp Allied hosted environment. Clients may retain a local installation for historical reference, but it will be unsupported, and Best Practice will not be responsible if Bp Allied ceases to function.

You will need to arrange local installation with our support team prior to 31 July 2026.

How do I maintain my financial data for 10 years if my hosted version of Bp Allied is no longer available?

You will need to arrange a data export prior to 31 July 2026. Once exported, this data can be stored securely for compliance purposes and accessed if required.

We are a hosted client. What will happen when we move to another PMS?

Once you transition, your hosted Bp Allied environment will be decommissioned. We will work with you to provide an export of your data for migration into your new system.

Software Assurance

I’ve paid for Software Assurance beyond 31 July 2026, can I have a refund?

Yes, we understand some users may have their Software Assurance which extends beyond their time with Bp Allied or beyond 31 July 2026. Once you confirm your plans and the date you’ll be leaving us, we’ll refund the Software Assurance for the remaining months left on your subscription.

Reach out to sales@bpsoftware.net to organise this post ending your subscription.

I’ve paid for Software Assurance and intend on moving to an alternate PMS before 31 July 2026, can I have a refund?

Yes, we understand some users may have their Software Assurance which extends beyond their time with Bp Allied or beyond 31 July 2026. Once you confirm your plans and the date you’ll be leaving us, we’ll refund the Software Assurance for the remaining month’s left on your subscription.

Reach out to sales@bpsoftware.net to organise this post ending your subscription.

SMS Comms

I have purchased a large SMS Comms pack that won’t be used by 31 July 2026, can I get a refund or can I use it outside of Bp Allied?

Our Bp Comms packs are used within Bp Allied and cannot be used outside of the Bp product for which they were issued. Practices with an excess of SMS credits prior to the announcement are encouraged to contact our Account Management team to discuss potential remedies. Any Bp Comms pack purchased beyond the retirement announcement will not qualify for any remedies.

Security and Risk

How can we ensure data security when using unsupported hardware and software?

This is not recommended as unsupported software poses risks.

If you choose to continue to use Bp Allied after 31 July 2026 (desktop only), we recommend to:

  • Keep systems isolated from the internet as much as possible.
  • Maintain strong backups and encryption.
  • Limit access to only essential users.
  • Complete a system backup prior to undertaking any wider system updates as this may impact functionality within Bp Allied.

How can we plan for and manage the retirement process to minimise risks and disruptions to our business operations?

  • Start evaluating alternative software options early, moving to another vendor does take time.
  • Plan your migration timeline well before 31 July 2026.
  • Build in time to transition to a new PMS vendor. This can help mitigate any impact on your day-to-day operations.

What are the potential impacts on productivity, efficiency, and customer satisfaction with unsupported software?

Though difficult to determine, the following could occur if you continue using Bp Allied beyond 31 July 2026:

  • Increased risk of system downtime or errors.
  • Higher security risks (including data breaches).
  • Lack of access to support.
  • Inability to meet compliance obligations for record-keeping and privacy.

Which ultimately affects client confidence and business continuity.