You are accessing documentation for Bp Allied version 5. This is not the latest version of Bp Allied.
Support for this product will cease on 1 November 2020
 
 
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Setting up Email Reminders

Although this is titled Email Reminders, setting up this section of Bp Allied also allows you to use the other email functions in Bp Allied. These are emailing Invoices and Letters.
 
Setting up Email Reminders
1

Outgoing Mail Server

1. Outgoing Mail Server
This is the server used to send your email. It is usually prefixed by "mail" or "smtp". This information will be available on your email hosts website. Search for details on the "Outgoing" or SMTP mail server.
For example the gmail server is smtp.gmail.com (as shown above) or hotmail is smtp.live.com
 
For Bp Allied Live Fully Hosted users set this to localhost or MP07 depending on the server you connect to
 
If sending mail from Outlook.com or Live.com then Microsoft will at some point need you to sign into your account and verify it. This message is sent randomly as we have no way of getting around this. So, if you see this message, then please sign into your Outlook.com or Live.com email account to validate it. After doing this you should be able to continue sending from Bp Allied.
 
 
Please follow this link to see details about this from Microsoft's support - http://windows.microsoft.com/en-AU/windows/outlook/verify-account
 
2

Outgoing Mail Server credentials

2. Outgoing Mail Server credentials
This is the username and password used to access your email.
 
For Bp Allied Live Fully Hosted users leave these fields blank.
3

Reply to Email Address

3. Reply to Email Address
This is the address that the email is to be replied to. It would be usual for this to be a central email address, for example, admin@yourmaildomain.com.au or reception@yourmaildomain.co.nz.
4

SMTP Port details

4. SMTP Port details
The SMTP Port is the channel that the mail is transferred using and will be dictated by your email host along with whether SSL is used. For example gmail is 465 and hotmail is 25.
5

SMTP Timeout

5. SMTP Timeout
The timeout indicates the time allocated to trying to send a message before it stops trying, if, for some reason the message cannot be sent. Most email hosts also have recommendations on this timeframe. Google suggests between 1 and 5 minutes.
6

Edit Email Reminder Template

6. Edit Email Reminder Template
Edit or create an Email Reminder Template
7

Test Email button

7. Test Email button
Use this button to test sending an email using your settings above.
8

Apply

8. Apply
Click Apply to save the changes and keep the options window open.
9

Cancel

9. Cancel
Click Cancel to disregard changes and close the options window.
10

OK

10. OK
Click OK to save changes and to close the options window.
Version 5.16 Published 5 December 2019  Bp Allied Support is available Monday to Friday, 9am to 5pm AEST
Email: alliedsupport@bpsoftware.net  Click Remote Support from within myPractice for assistance  
Phone:  For support in Australia, call 1300 401 111 and select option 3 for myPractice. Next, select option 1 for Support or Option 3 for Training. For support in New Zealand/outside of Australia, call 0800 401 111 and select option 3 for myPractice.  Next, select option 1 for Support or Option 3 for Training