Phone: For support in Australia, call 1300 401 111 and select option 3 for Bp Allied. Next, select option 1 for Support or Option 3 for Training. For support in New Zealand call 0800 401 111 and select option 3 for Bp Allied. Next, select option 1 for Support or Option 3 for Training
Add a Document to Client Record
This form allows you to add a document to a client record and can be accessed from various locations through Bp Allied.
Click the File selector to browse for a document located on your computer, USB stick or external harddrive.
When connecting to BpAllied via a Fully Hosted or Remote Desktop Connection a document (or scan) can be added to the client record directly from your computer by navigating to any of the drives from "your" computer that have been connected. Connection to local computer drives needs to be set in the RDP connection set up.
In the example below navigating to the C, D, Y or Z on TESTPAULA drives will allow navigation to documents stored on the computer that the remote connection is connecting from. In this instance the Local Disk (C:) drive refers to the drive of the server computer that is being connected to. None of "your" saved documents can be located on here and access will most likely be denied.
To directly Scan and save a document into Bp Allied
Click on the Scan Button.
Bp Allied will use your existing scanning software to scan the document into Bp Allied. If you do not have any scanning software installed Bp Allied will be unable to scan the document.
Once the document has been scanned the file path to the document will be displayed within "File to be Saved".
The scanner must have a TWAIN driver installed to be able to scan directly into BpAllied.
Scanning directly into a Fully Hosted Bp Allied is available with an add-on called TSScan. Please contact alliedsupport@bpsoftware.net to get this installed.