Phone: For support in Australia, call 1300 401 111 and select option 3 for Bp Allied. Next, select option 1 for Support or Option 3 for Training. For support in New Zealand call 0800 401 111 and select option 3 for Bp Allied. Next, select option 1 for Support or Option 3 for Training
A location in memory where copied or cut text and objects are stored temporarily
Close Window Menu
This is a standard menu accessed via the icon on the top left hand corner of a window. It replicates the functions carried out by the three standard buttons on the top right hand corner of a window.
Context Menu
A menu that displays by clicking the right mouse button when on a particular object, e.g. an appointment. This menu changes depending on the object clicked on.
Direct Connection
A computer that is connected directly to the database which is ususally stored on a server. A computer with a direct connection does not store a copy of the database locally and hence does not need to sync.
Drop down menu
By clicking on the arrow a list of options will display.
Either scroll down the list and click on the option required
OR
Start typing the option required and a list that meets the criteria entered will display. This is particularily useful for long lists, such as Clients.
Date Drop Down Menu
By clicking on the arrow a calendar will display based on the date currently in the field.
Either click on the date required
OR
Use the arrows to move to a different month.
The values in a date field can also be changed by overtyping the details in the field.
Expansion button
This allows a drop down list to be expanded. Useful if there is a description wider that the size of the drop down list.
Field
A box where information is entered in that is then saved into the database. These are named e.g. Last name
Filtering
Used to limit the number of records displayed depending on a set of criteria entered. See Grouping and Filtering
Maximise - expands the window to full size of the screen
Close - exits the window (or application)
Navigation Buttons
Arrow keys are used to move through records.
Plus key - adds a record
Minus key - deletes a record
Tick - ends and saves changes
Cross - cancels the changes
Radio button
Click on the required value to change the dot that is highlighted
Right mouse menu
Also called a context menu. The right mouse button is used to access these menus that change their content depending on the object clicked on e.g. an appointment
Tab
Located on the left-hand side of your key board it can be used to move your cursor between fields without using your mouse
Navigation Toolbar(also known as a Ribbon)
A bar usually at the top of the screen with a series of buttons on it. Toolbars are usually function specific and will change depending on where you are in an application.
Up & Down arrows
The values in these field can be changed by either clicking on the arrows or overtyping with the value required
View
The way a window has been set up e.g. Day view where only one day of a calendar is viewed in the Appointment Book in Bp Allied.