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Version 6 Published 18 May 2020  Bp Allied Support is available Monday to Friday, 9am to 5pm AEST
Email: alliedsupport@bpsoftware.net  Click Remote Support from within Bp Allied for assistance  
Phone:  For support in Australia, call 1300 401 111 and select option 3 for Bp Allied. Next, select option 1 for Support or Option 3 for Training. For support in New Zealand call 0800 401 111 and select option 3 for Bp Allied.  Next, select option 1 for Support or Option 3 for Training

Incoming SMS Replies Report

Incoming SMS replies received can be reviewed via this report even after they have been marked as Completed and removed from the Incoming Messages panel. Open the report from the Reminders section.
 
The Bp Allied Schedule must be installed and operating to use this feature.
Incoming SMS Replies Report
1

Date Range

1. Date Range
Select the relevant date range
2

Go

2. Go
Click Go
3

Search results - SMS's received

3. Search results - SMS's received
Results from the date range search.
The results show the Client that the SMS was from, date and time received, any text included in the message and the related appointment date.
 
If there is not Appointment Date, then the message was sent as an adhoc SMS not as an SMS Reminder.
4

Group by

4. Group by
Use the group by options to arrange the search results if required.
5

Preview

5. Preview
Click Preview to view the report prior to printing.
6

Print

6. Print
Print the report
7

Export to Excel

7. Export to Excel
Export the report to excel
Save the report to your computer at the prompt.
8

Close

8. Close
Click Close to clsoe the report.