Phone: For support in Australia, call 1300 401 111 and select option 3 for Bp Allied. Next, select option 1 for Support or Option 3 for Training. For support in New Zealand call 0800 401 111 and select option 3 for Bp Allied. Next, select option 1 for Support or Option 3 for Training
Setting up Email Reminders
Although this is titled Email Reminders, setting up this section of Bp Allied also allows you to use the other email functions in Bp Allied. These are emailing Invoices and Letters.
Outgoing Mail Server
This is the server used to send your email. It is usually prefixed by "mail" or "smtp". This information will be available on your email host's website. Search for details on the "Outgoing" or SMTP mail server.
For example the gmail server is smtp.gmail.com (as shown above) or hotmail is smtp.live.com
For Bp Allied Live Fully Hosted users, please contact Bp Allied Support so that they can set this up for your practice.
If sending mail from Outlook.com or Live.com then Microsoft will at some point need you to sign into your account and verify it. This message is sent randomly as we have no way of getting around this. So, if you see this message, then please sign into your Outlook.com or Live.com email account to validate it. After doing this you should be able to continue sending from Bp Allied.
This is the address that the email is to be replied to. It would be usual for this to be a central email address, for example, admin@yourmaildomain.com.au or reception@yourmaildomain.co.nz.
If sending via Gmail, the reply email address will not be viewed by the email recipient until they click reply. Prior to that the Outgoing Mail Server username will be the email address that is viewable.
The timeout indicates the time allocated to trying to send a message before it stops trying, if, for some reason the message cannot be sent. Most email hosts also have recommendations on this timeframe. Google suggests between 1 and 5 minutes.