Phone: For support in Australia, call 1300 401 111 and select option 3 for Bp Allied. Next, select option 1 for Support or Option 3 for Training. For support in New Zealand call 0800 401 111 and select option 3 for Bp Allied. Next, select option 1 for Support or Option 3 for Training
Reminder Templates
To create or edit an Email or SMS template
Go to Data Maintenance
Click on Reminder Templates
Click in Click here to add a new row
OR
Click in the existing row to be edited, as per the example in Template Text below
This is the number of characters - letters, numbers, spaces and punctuation - used in the message. The count shown is the number in the message displayed on the screen.
If the information merged into a field placeholder e.g. [Date] is longer than that of the placeholder field then the character count will be more. For example: [Date], which is 6 characters long is merged as 16/07/2012, which is 10 characters long. The count would be 4 characters longer.
These are the fields from Bp Allied that can be merged into the reminder sent. This allows the information in the message to be dynamic e.g. include the practitioner name for the specific appointment being reminded of
It is important that these fields are copied into the message text exactly as they are shown including the square brackets. If they are changed then the Bp Allied information will not merge in.
The format of the date that is merged into the template is based on the default date format selected in Options > Documents.
These buttons are used to move forwards and backwards between the various SMS templates, add or delete a template and end or cancel editing the template.
Go to the Glossary to see more details on these buttons
It is important that these fields are copied into the message text exactly as they are shown including the square brackets. If they are changed then the Bp Allied information will not merge in.
