Phone: For support in Australia, call 1300 401 111 and select option 3 for Bp Allied. Next, select option 1 for Support or Option 3 for Training. For support in New Zealand call 0800 401 111 and select option 3 for Bp Allied. Next, select option 1 for Support or Option 3 for Training
Setting up Bp SMS in Bp Allied
You will need your:
Bp SMS username
BPS Site ID
SMS Credit Code (also known as SMS Activation Key)
Interested in Automated Reminders or getting replies into Bp Allied?
Hosted users of Bp Allied, please click here to submit your details to our Support Team for setup.
Non-Hosted customers, please read details on set up of the Bp Allied Scheduler at the bottom of the page.
To set up your account:
Go to Options > Reminders
Select Bp SMS
If using a dedicated number then enter into Sender ID e.g. 0439437794
Country Code should be set appropriately based on the practices install options
Enter in the Bp SMS Username e.g. BestPractice307
Click on Top Up Bp SMS Credits
Enter the Site ID: BPS without the BPS prefix e.g. 13245
Copy and paste in the SMS Credit Code
Click OK
Notes
Once the Bp SMS Credit is entered in the Top up Bp SMS Credit section on one computer it is available for all the computers connected to that database. Syncing computers will need to press Sync All to obtain the credit information. All other Reminder settings need to be set to enable sending via Bp SMS on each computer that requires it to be used.
If there are some credits left and some additional credit is applied it will add the new credit on top of the currently available credit.
The credits will always have to be entered into the Bp Allied application and can't be entered in via the scheduler
Other Settings
Select Check for BP SMS Replies
Used by the Bp Allied Scheduler when it is set up (see Notes below)
Select Display credit warning balance when opening reminder screen
Based on the warning threshold specified in Options > Reminders
Select Display credit warning balance when opening appointment book
Based on the warning threshold specified in Options > Reminders
Set the SMS Warning balance amount
Triggers the change of colour on Status Bar in appointment screen
Used to trigger both of the warning alerts
Is calculated on the number of messages sent in the Contacts table
Bp SMS Incoming Replies via Bp Allied Scheduler
Please note: Information on installing the scheduler can be found here and the scheduler installer can be downloaded here. Alternatively, talk to our Support team about your setup.
If the scheduler has been previously installed then please call the Bp Allied Support team to help with this update.
Setup Bp Allied as above first
Download and install the Bp Allied Scheduler from the website and run the installer following the prompts
Open the Bp Allied Scheduler
Click on Settings tab
Click Copy Settingsfrom Bp Allied (highlighted in green)
As a minimum ALL the settings surrounded in RED must be copied in
If delivery receipts are to be received then ALL the email related fields must be filled in and they will be delivered to the address specified in the Notification Email Address field.
Click Save Settings
Click the Schedule Tab
Click SMS Replies Enabled
Click Save Schedules
This will save Tasks in the Task Scheduler to be run as set-up.
For further information on setting up the Schedule tab to send SMS Reminders review the documentation on the website or call the Bp Allied Support team.
Notes
If Scheduler runs on a separate computer then the settings will need to be entered manually
Bp SMS will only be available from the drop down if a V6 version of the database is detected.
