Online Claiming: Direct Bill

Quick Reference Guide

This article is for practices that batch and send direct bill (bulk bill) claims through Medicare Online, and describes how to:

  1. Activate online claiming for direct bill accounts.
  2. Bill an invoice to 'direct bill' and store for batching.
  3. Send claim batches to Medicare Online and check for payments.
  4. Read the payment and processing reports and reconcile common unpaid scenarios.
  5. Adjust a service for reconciliation.
  6. Troubleshoot some common errors that may occur during online patient claiming.

The steps in this article assume that you have set up Medicare Web Services. See Connect to Medicare Web Services for more information.



Last updated 15 November 2023.