Provide site information to support
If you have experienced a serious error using Bp Premier and need to call Support to assist resolution, this article describes how you can reduce resolution time by preparing some information beforehand.
Troubleshoot common problems encountered while setting up and accessing My Health Record, including certificate import, HI lookup, and problems uploading or viewing MHR documents.
Troubleshoot Medicare Web Services and PRODA
Troubleshoot slowness or response issues on your Bp Premier server or workstation.
Troubleshoot NASH certificate issues
Troubleshoot issues connecting to the Health Identifier (HI) service to use My Health Record.
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