Record Locking

In a busy practice, many users are accessing the Bp Premier database simultaneously. To ensure that the Bp Premier data is kept consistent, locks are placed on individual data records to allow only one user to change the data at a time. Areas that utilise locking include Visit Notes, Appointments, Invoices, Banking Batches and checking for payments from Medicare.

In some situations, a lock may fail to release. The most common reason is when Bp Premier exits to the desktop without saving the record, due to a system error or a user ending the Bp Premier process via the Windows Task Manager.



Last updated 28 February 2024.