Known Issue: SP1 E-ordering plain paper selection

Versions affected: Version Saffron Service Pack 1 only

This issue only applies to practices that have upgraded to Saffron SP1, and configured an E-ordering lab through the new E-order Configuration screen available in that version.

In Preferences > Imaging, when selecting the preferred layout for an imaging lab that:

• has been configured for eOrdering through Contacts > Setup > E-Ordering, and

• has a supplied layout

selecting 'Plain paper' will always revert the layout back to the supplied layout. Custom layouts can be selected successfully.

Resolution

This issue will be resolved in a future Data Update. In the meantime, Best Practice Software have provided a script that users who have upgraded to Saffron SP1 can download and run to resolve this issue.

1. Right-click to download the file Update_ImagingRequestFormat.bpscript here. Your browser may alert that the file you want to download presents a security risk. You can safely download and keep this file.
2. Run the .script file through the Bp Script Runner utility. Instructions on how to run the script runner utility are available here.
3. Check that the issue no longer occurs on your installation of Bp Premier Saffron SP1.

 

Last updated 09 June 2021