Best Practice Software regularly provide new releases of our software, so that you have the latest mandated regulatory requirements and a range of software improvements covering security features, fixes to known issues, and new software features. However, regular software releases present an increasing challenging to our Support team to continue supporting customers using older versions of Bp VIP.net.
Best Practice Software begun 'sunsetting', or ceasing support, for older versions of Bp VIP.net in early 2019. When a new version of Bp VIP.net is released, Best Practice Software will provide notice in the release notes that support will be reduced for the second-most-recent release (or 'n-2') from that date, allowing users on or older versions time to upgrade.
The following table provides a schedule of current and future sunset versions and dates.
|
Bp VIP.net version |
Build No. |
When Bp releases this version |
Support ceases on this date |
|---|---|---|---|
|
Ruby SP3 |
2.1.525.017 |
Topaz SP1 |
End May 2022 |
|
Topaz |
2.1.526.051 |
Topaz SP2 |
End January 2024 |
|
Topaz SP1 |
2.1.529.008 |
Topaz SP3 |
No release date yet |
|
Topaz SP2 |
2.1.532.058 |
Topaz SP4 |
No release date yet |
‘Ceasing Support’ includes the provision of version-specific templates, old reports, minimum software requirements, and access to Bp VIP.net Support. Support is always available to assist our users in upgrading to the most recent version.
The online Bp VIP.net Knowledge Base will continue to be available to all Bp VIP.net users. Select Help > Online Knowledge Base from within Bp VIP.net to open the online help.
Information on the latest version of Bp VIP.net is available from the What's new page.
Last modified: 23 February 2024
AU 
AU