myPractice has been rebranded Bp Allied, a product of Best Practice Software.
Support is available Monday to Friday, 9am to 5pm AEST Version 4.18 Published 5 December 2019
Email: alliedsupport@bpsoftware.net Click RemoteSupport from within myPractice for assistance Phone: 1300 40 1111 (in Australia) or 0800 40 1111 (in New Zealand)
Add a Phone Call/Other Message
This only records that a contact has been made with a client and include any notes typed. The duration can be captured if desired. It does not actually record the call itself.
The Client Details screens can be opened after the Phone Call/Other Message window is opened. This will go in behind the main myPractice screen and need to be clicked on to come to the front.
In the Document / Phone calls tab
Click Add Phone Call or Other Message
OR
In the Appointments or Clients toolbar
Click Record Phone Contact
The Phone Call/Other Message - [Client Name] window will display
Client Selector
If opened from the Client Record then that Client will default into the Client field