myPractice has been rebranded Bp Allied, a product of Best Practice Software.
Support is available Monday to Friday, 9am to 5pm AEST Version 4.18 Published 5 December 2019
Email: alliedsupport@bpsoftware.net Click RemoteSupport from within myPractice for assistance Phone: 1300 40 1111 (in Australia) or 0800 40 1111 (in New Zealand)
Adding Credit to an Account
In the Invoices module
Click on New Payment.
The Payment Method dialog box displays
Enter the amount to Credit into Payment Amount
Select the payment method.
If you are adding the credit to the account and there are no invoices to be paid you will receive the message below.
Click Ok to continue
If you are adding the credit to an account as well as paying an invoice
The Invoice Selector will display
Select the invoice
Click OK.
Because you will be adding credit to the account initially you will receive a warning that your invoice doesn't balance.
Enter the amount of credit you are adding to the account into the Credit field. This should now balance with the payment amount.