
	You are accessing documentation for myPractice version 4. Support for this version of myPractice has ended. This documentation is available for reference only.
	Please contact our support team on 1300 401 111 about upgrading to the latest version of BpAllied. View the latest (V7) documentation here.	Version 4

myPractice has been rebranded Bp Allied, a product of Best Practice Software.

Support is available Monday to Friday, 9am to 5pm AEST Version 4.18 Published 5 December 2019

Email: alliedsupport@bpsoftware.net Click Remote Support from within myPractice for assistance Phone: 1300 40 1111 (in Australia) or 0800 40 1111 (in New Zealand)

Making a Practitioner "Not Available"

Sometimes a Practitioner may not be available to work their usual hours, for example, they go on holiday. Therer are two ways to setup myPractice to avoid making appointments on those days.

Put an a Meeting Appointment for each day that the practitioner is away. A recurring Meeting appointment could also be used. The steps for using these options can be found in the linked pages.
Set the Practitioner Availability Scheduler to "Not Available" as shown below. How to use this option is covered below.

To set the Practitioner Availability to "Not Available" there needs to be no appointment timeslots set for the days that the Practitioner is away. The appointment is end dated and a new appointment series is created from the date they are back at work. Using this method makes more sense if a practitioner is not available for a longer period of time then just a day or so. The advantage of using it is that when used in conjuction with Visible Calendars > Show only available option the Practitioners calendar will not display on the days the practitioner is not available.

If your practitioner availability is set using individual appointments then these can just be deleted for the relevant days.

Updating the Practitioner Availability Schedule - End Dating a recurring schedule

Click on Practitioner Availability

The Practitioner Schedule form displays

Double click on the relevant Practitioners appointment in the schedule

The Open Recurring Item dialog box will display

Click on Edit the Series

Click OK

The Available for Appointments...screen will display

Click Recurrance

The Appointment Recurrance screen will display

In the Range of Recurrance section

Click on End by:

Set the End by: date to the last day of work

Click OK

Repeat for any additional timeslot appointment series for the relevant practitioner.

Create a new series of available timeslots for the Practitioner from the date they return.