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Setting up your Google Calendar Sync Options


  • The instructions below are for setting up Google Calendar sync in versions 4.5.0.1 onwards.
  • You must be logged into myPractice as a System Administrator to be able to setup Google Calendar for users other than yourself.
  • The Google calendar account used MUST be a Gmail account. Other Google account types, such as Adwords or Google Applications for Domains, do not work with this export
 
  • If you had Google Calendar sync working prior to version 4.5.0.1, go to Step #3 below and follow from there to update your settings
 
  •  In ALL versions- You must be logged in as the User that is having the calendar exported.
 
Go to the System tab
Click on Options
Click on User Administration
Navigate to the Google Calendar tab for the Practitioner that you're setting up Google Sync for
 
Setting up your Google Calendar Sync Options
 
1

Enable Google Calendar Sync

1. Enable Google Calendar Sync
Tick the Enable Google Calendar Sync tick box
 
2

Google Calendar Credentials

2. Google Calendar Credentials
Enter in your Google Login (email address)
 
3

Get  Access Code

 
If Google Calendar sync was in use prior to the update to 4.5.0.1 then start at this point here.
As a result of the upgrade the information in the Access Code field is the email account password. This is no longer used.
 
3. Get  Access Code
Click Get Access Code
 
1: A web browser will open onto a Google Webpage and one of the following three things could occur
  • If you have more than one Google Account it will ask you to choose one and get you to login if you're not already
  • If you only have one Google Account and you're not logged in, it will ask you to log in
  • If you are logged in to your only Google account then it will carry onto the next step
2: The following page will display. Click Accept to continue
 
3: Your Access code will display and look something like this
4: Copy the code and paste into the Access Code field in myPractice.
 
 
4

Google Calendar ID

4. Google Calendar ID
Find your Google Calendar ID (if it is not already entered from using Google Sync previously
Details on how to find your Google Calendar ID are on our website or click on the link to Google provided in the window
 
Paste in the Google Calendar ID
 
5

Test Credentials

5. Test Credentials
Click Test Credentials button
The button should change to Test Credentials (Succeeded)
 
Click Apply & OK to save
 
If your Credentials do not succeed try the following:
 
What to try if your credentials did not succeed and you get a connection failed error?
  • Re-enter your Google Login and test again
  • Confirm your Google Login by logging directly into your Google Account
  • Create a new Access Code and recopy into myPractice
  • Review the help page on where to find your Google Calendar ID
  • Re-copy in your Google Calendar ID and test again
 
 
 
6

Check Calendar Accessibility

6. Check Calendar Accessibility
Click the Check Calendar is accessible button
The button should change to Calendar Accessible (Succeeded)
 
 
Troubleshooting
 
7

Sync Period

7. Sync Period
Set your Days in Arrears and Days in Advance
Please note that the more Days in Arrears and Days in Advance that are set the longer your calendar synchronisation will take.
 
8

Items to include

8. Items to include
Tick any of the options above to have this information exported to Google Calendar.
 
Click Apply
Update any additional practitioner google calendar settings as required
Click Ok
 
To export details to Google for a specific practitioner for the first time, navigate back to the Appointment Book Screen and right click on the date and choose Upload to Google
OR
Export the Calendar using the Export to Google/iCal button in the Appointment Book Screen.