myPractice has been rebranded Bp Allied, a product of Best Practice Software.
Support is available Monday to Friday, 9am to 5pm AEST Version 4.18 Published 5 December 2019
Email: alliedsupport@bpsoftware.net Click RemoteSupport from within myPractice for assistance Phone: 1300 40 1111 (in Australia) or 0800 40 1111 (in New Zealand)
Referral Tips
In Version 4 we introduced a few changes to the way Referrals are used in myPractice. So, we have collated some tips below to help with this.
Identifying the Current Referral
There can be only ONE Current Referral
When the Current Referral box is ticked then this is the trigger that will attach it to an appointment by default
Whats the catch?
If the referral is entered after an appointment is made then it will not be attached to the appointment
Why is this a problem?
The appointment will not be included in the appointment count for that referral
The referral will not print out on an Invoice
It will also not merge into a letter related to the appointment
myPractice will not warn you when the number of appointments on the referral have been used up
How do you know the number of appointments left on a referral?
These can be seen in the appointment book and also in the Edit Appointment screen.
There is two ways (both shown below) that the referral appointment status can be displayed in the Appointment Book when the option "Show Referral Count in Appointment Book Screen" is turned on in System > Options > Appointment Book :
In the appointment itself, in this case 4/6. This is great if you have enough screen space to see it
If you hover over the appointment then information pop up appears and that includes the referral count, in this case 4/6
What does 4/6 mean?
That four appointments out of a possible 6 have been used. Therefore, this client has two more appointments available.
Where can I see it in the Edit Appointment form?
The Remaining Appointments for the current referral is shown in the highlighted field containing the number "2" in the image above. If you hover over the field the tool tip appears.
