myPractice has been rebranded Bp Allied, a product of Best Practice Software.
Support is available Monday to Friday, 9am to 5pm AEST Version 4.18 Published 5 December 2019
Email: alliedsupport@bpsoftware.net Click RemoteSupport from within myPractice for assistance Phone: 1300 40 1111 (in Australia) or 0800 40 1111 (in New Zealand)
These are the fields from myPractice that can be merged into the SMS reminder sent. This allows the information in the message to be dynamic e.g. include the practitioner name for the specific appointment being reminded of
This where the text to be included in the message is formulated using a combination of static text and myPractice fields.
Click in the field to type in the static text
Click and drag fields to be included from the Message Merge Fields.
It is important that these fields are inserted into the text exactly as they are shown when they are dropped in, including the square brackets. If they are changed then the myPractice information will not merge in.
This is the number of characters - letters, numbers, spaces and punctuation - used in the message. The count shown is the number in the message displayed on the screen.
If the information merged into a field placeholder e.g. [Date] is longer than that of the placeholder field then the character count will be more. For example: [Date], which is 6 characters long is merged as 16/07/2012, which is 10 characters long. The count would be 4 characters longer.
These buttons are used to move forwards and backwards between the various SMS templates, add or delete a template and end or cancel editing the template.
Go to the Glossary to see more details on these buttons
It is important that these fields are inserted into the text exactly as they are shown when they are dropped in, including the square brackets. If they are changed then the myPractice information will not merge in.
