You are accessing documentation for Bp Allied version 5. This is not the latest version of Bp Allied.
Support for this product will cease on 1 November 2020
 
 
Due to changes in security requirements for the Medicare implementation using Medicare Online Claiming in Version 5 is longer available. Please contact our support team about upgrading to the latest version of BpAllied to enable this implementation.
Version 5
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Error Reporting and Updates

See the video at the bottom of the page.
 
Error Reporting and Updates
1

Send Error Report

1. Send Error Report
This is included in the initial setup and by default is ticked. This means that any errors you encounter will be sent to us to help us troubleshoot these issues. Your email address can be included in the error reports to enable us to contact you when the issue is resolved or for more information. If you choose to not have this information sent to us or to include your email address then feel free to untick the tick boxes.
2

Check for updates on startup

2. Check for updates on startup
This options allows Bp Allied to check the mypractice website for any updates during start up. If there is an update then you will be notified and can download the update if you would like.
If you do not want this check performed, then untick this box.
 
You can manually check for updates by clicking the Check for Updates option on the top menubar of Bp Allied.
3

OK button

3. OK button
Click OK to save changes and to close the options window.
4

Cancel button

4. Cancel button
Click Cancel to disregard changes and close the options window.
5

Apply button

5. Apply button
Click Apply to save the changes and keep the options window open.
 

Checking for Updates and Error Reporting Video

 
 
Version 5.16 Published 5 December 2019  Bp Allied Support is available Monday to Friday, 9am to 5pm AEST
Email: alliedsupport@bpsoftware.net  Click Remote Support from within myPractice for assistance  
Phone:  For support in Australia, call 1300 401 111 and select option 3 for myPractice. Next, select option 1 for Support or Option 3 for Training. For support in New Zealand/outside of Australia, call 0800 401 111 and select option 3 for myPractice.  Next, select option 1 for Support or Option 3 for Training