The SMS Global functionality will be discontinued and unavailable for use from April 2019.
Bp SMS, a new service, has replaced SMS Global and further details can be found here. Please review your SMS options and contact support or sales if you have any questions or require assistance. 
 
|  SMS Global Credentials  Enter in your SMS Global API Key Account details   To find your API Keys: 1 - Login to SMS Global with your Account Username and Password 2 - From the right hand settings menu, go to SMS Settings 3 - From the lefthand menu select API & Integrations > API Keys 4 - Copy your Master API Key Username and Password to Bp Allied   | 
|  Reply Options  Choose the applicable reply option 2: To be able to receive SMS replies to a Phone number then the Sender ID/Reply Number field above must be filled out with a valid mobile number e.g. 0480256789  3: To be able to Receive replies into Bp Allied: 
the Incoming SMS Settings  needs to be set in your SMS Global set-up  as shown below:
   SMS Global Set-up
Log into the SMS Global  website using your Username  and Password
Select Settings  cog> SMS Settings  from the right-hand menu
   The SMS Settings screen will display. c. Scroll down to Post replies to URL field (as shown in the image below) d. Enter in the URL as https://sms.mypracticelive.com e. Click Update Settings   | 
|  Set up an accountLinks to the SMS Global website. | 
 
Click OK to save changes and to close the options window.
Click Cancel to disregard changes and close the options window.
Click Apply to save the changes and keep the options window open.