Version 6 Published 18 May 2020 Bp Allied Support is available Monday to Friday, 9am to 5pm AEST

Email: alliedsupport@bpsoftware.net Click Remote Support from within Bp Allied for assistance

Phone: For support in Australia, call 1300 401 111 and select option 3 for Bp Allied. Next, select option 1 for Support or Option 3 for Training. For support in New Zealand call 0800 401 111 and select option 3 for Bp Allied. Next, select option 1 for Support or Option 3 for Training

Voiding an Invoice

Because of the changes to Bp Allied to include Medicare Online Claiming invoices can no longer be deleted once they have been set to a status of Awaiting Payment. They can be voided instead. This maintains a record of the invoice that was created but releases the appointments so that they are able to be invoiced again. To see all the details on the Statuses in Bp Allied click here. Invoices with a status of Draft can still be deleted.

Click on the invoice

Click Change Status

The Invoice Status Update screen will display

Click Void

Click OK

The Invoice Void / Delete reason screen will display

Enter a reason

Click OK

The invoice will display as Voided

If the Invoice can no longer be seen on the screen, turn on

on the toolbar.