Clinical Tasks, Reminders and Notifications

Clinical Notifications is a term that includes both clinical reminders and clinical tasks.

A Clinical Task is an action that you assign to yourself during a consult that must be completed by a future date. An example of a task could be to review the patient's medical history.

A Clinical Reminder is a reminder for the patient, created by the clinic. An example of a clinical reminder would be an immunisation, a BP check or a care plan.

This article explains how to create tasks and reminders in the clinical record, and how to action tasks via either the clinical record or the clinical reminders screen.

Clinical Reminders

Clinical Reminders are created from the Practice & Locations screen. Select the Profile icon > Settings > Practice & Locations to navigate to this screen.

TIP The option to allow free-text reminders and internal comments can be enabled by checking the respective checkboxes next to these options.

Create a new Clinical Reminder

1. Select Add another.



2. Give the reminder a reason and tick the checkbox where applicable to indicate whether this reason is Clinically significant.

3. Give the reminder a default interval and choose if this interval is measured in days, weeks, months or years.

4. Select Save.

Edit a Clinical Reminder

1. Select an existing reminder.

2. Edit the reason, clinical significance or interval.

3. Select Save.

Clinical reminders are recorded against the patient's record by a Provider.

Manage Clinical reminders

The following screen contains a menu, a pivot table and a list of Clinical reminders that have not been actioned yet.

Select To do > Clinical Reminders to navigate to this screen.

1. Reminders can be filtered by reason, due date, providers, patients and urgent or clinically significant status.

2. Click '+ Add a reminder' to add a reminder to a patient's record.

3. Choose a patient a provider associated with this reminder.

   

4. Choose a reason for the reminder, such as a Diabetes review, Skin check, DVA review or Immunisation.

5. Indicate when the task is Due: either on a particular date, or after a certain number of consults.

6. Add an internal comment and select Save or Save & start another.

Action a Clinical Reminder

1. Select To do > Clinical Reminders from the main navigation.

2. Tick the checkbox next to the reminder you want to action.



3. Select 'Send' to send the reminder to the patient or 'Delete' to remove the reminder.

Create a Clinical Notification

Clinical Notifications include both Clinical Tasks and Clinical Reminders and can be created from within the Clinical Record.

1. From the Clinical record or the Clinical Record > Patient summary, select '+ Add Clinical notification'.

   The maximise window icon will open Clinical notifications in a new docked tab in the clinical record.

   

2. Choose to create either a task or a reminder.

3. Fill out the relevant fields in the selected clinical notification type.

4. Click Save.

Action a Clinical Notification

1. From the Clinical record > Patient summary, select Clinical notifications.

2. Clinical Notifications can be filtered by details, type, priority and due date.

3. Tick the checkbox next to the reminder or task that you want to action.



4. Once you have selected the desired task or reminder, this notification can be marked as completed, edited or deleted.

Create a Clinical Task

1. From the Appointment book, create a new appointment and link a condition.
2. Start the consult.
3. In the Clinical record, click the + (plus) icon next to Tasks, or Add clinical task.



4. Select a task description from the list of options provided or type the description into the Description field.



5. Indicate when the task is Due: either on a particular date, or after a certain number of consults.
6. Indicate the task's Priority.
7. Add a Comment if required
8. Tick Lock task if you do not want others to be able to make changes to the task.
9. Click Save. The task will be listed under Tasks on the left hand side of the screen.

The task will also be listed in the Clinical tasks screen. To view the Clinical tasks screen, either click the number next to Tasks, or from the home screen, click To do > Clinical tasks.

Action clinical tasks

Clinical record

1. Access the clinical record for the Patient or Client you wish to actions a task for.
2. Click the arrow next to Tasks to view all unactioned tasks for the Patient or Client.



3. Click the number next to Tasks. The Clinical tasks screen will appear.



4. If required, use the filters at the top of the screen to find the task you wish to action.
5. Select a task from the list and click Mark as completed to indicate that the task has been actioned. The Complete clinical task screen will appear.
6. Add notes if required and click Complete.

The task will be removed from the clinical tasks list.

From the Clinical tasks screen, you also have the option to:

• add a new task
• edit an existing task
• delete an existing task.

Clinical tasks screen

1. Select To do > Clinical tasks. The Clinical tasks screen will appear.



2. If required, use the filters at the top of the screen to find the task you wish to action.
3. Select the task you wish to action and click Completed to indicate that the task has been actioned. The Complete clinical task screen will appear.
4. Add notes if required and click Complete.

The task will be removed from the clinical tasks list.

From the Clinical tasks screen, you also have the option to:

• edit an existing task
• delete an existing task.

Last updated 17 December 2024