This article includes the questions asked by Bp Premier users during the Orchid Service Pack 2 Masterclass sessions delivered by Best Practice Software from 12 to 16 February 2024.
Orchid SP2 is undergoing extensive beta testing. Best Practice Software hopes to release this version soon.
HICAPS functionalities are currently being piloted. Customers will receive an email once the integration becomes publicly available.
Yes. In Orchid SP2, you can configure multiple payment integrations, but only one can be set as the default.
See Configure Payment Integrations in Orchid SP2 for more information.
No. Orchid SP2 only supports Tyro, CommBank Smart Health, and HICAPS integration with Bp Premier.
The Lyrebird Health API Key is only valid for one user. If another user attempts to use the same Lyrebird Health API Key in Bp Premier, they will be prompted to generate a new API key from their Lyrebird Health account.
Lyrebird is entirely web-based and requires no additional software to be installed.
See Lyrebird Health Frequently Asked Questions for more information.
Lyrebird Health will be available in Orchid SP2. Orchid SP2 is undergoing extensive beta testing, and Best Practice Software hopes to release this version soon.
In Orchid SP2, you can notify users that an interpreter is required by setting Auslan as the preferred language in the patient demographics and ticking the Interpreter checkbox. Bp Premier will then notify users that an interpreter is required throughout the appointment book workflow and in the patient record.
No. The preferred doctor must be updated manually in the patient demographics window.
Information correct at time of publishing (16 February 2024).
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