PRODA TLS Security Update for Medicare Web Services, PRODA B2B devices and Health Identifier (HI) Verification Services

Services Australia has advised that support for Transport Layer Security (TLS) versions 1.0 and 1.1 will soon cease. The following services will only function if TLS 1.2 is enabled:

• Medicare/DVA
• Health Identifiers (HI) Service
• PRODA

This change is being implemented in line with advice from the Australian Signals Directorate. These services will cease to function for any practice that continues to use TLS 1.0 or 1.1.

Services Australia has advised that they are re-assessing the original planned date of 4 December 2025, however we suggest action is taken as soon as possible to prepare for this change. We will communicate any changes to the date when more information is released.

Best Practice Software have developed a utility to run to update the TLS version to 1.2 to resolve this issue. Without this update, errors will occur when attempting to access the listed services. See the PRODA TLS Security Update support article for more information.

Expiring eRx NASH Certificates

eRx Script Exchange have advised that there will be a significant number of NASH certificates expiring from now until January 2026.

To find out if your practice will be affected by this, follow the steps in the article linked below to note your certificate thumbprint and check the expiry date.

• If your certificates are expiring before January 2026, follow the steps in the linked article below to update your providers’ certificates individually in the eRx Setup utility.
• If your certificate expires after January 2026, Best Practice Software is developing a new and simplified process to update eRx NASH certificates to be released as soon as possible. Best Practice Software will notify users as soon as this update becomes available.

See the support article Expiring eRx NASH Certificates for full instructions.

Spectra SP1 Revision 3 has arrived, supporting security, quality of life enhancements and the biggest changes to bulk billing in a decade.

Spectra SP1 Revision 3, released on 30 September 2025, contains new features, enhancements to the Claiming Logic for Condition Management MBS items, and other enhancements, all implemented to improve the Bp Premier experience.

New features such as the Standalone Third-Party Integrations utility, the ability to Email from Correspondence In as a PDF, and Bp Email improvements, can be found in the full release notes, along with bug fixes and other enhancements.

Update to Bp Premier Spectra SP1 Revision 3.

Changes to bulk billing incentives from 1 November 2025

This release also includes changes to support the bulk billing incentive expansion and the Bulk Billing Practice Incentive Program (BBPIP) from 1 November, 2025.

Designed to encourage more general practices to bulk bill all eligible services for patient, the BBPIP will allow clinics that have registered for the BBPIP via MyMedicare, bulk billed all eligible services, and promoted their participation in BBPIP as Medicare Bulk Billing Practices, an additional quarterly 12.5% incentive payment on every $1 of MBS benefit paid from eligible services, split evenly between the GP and practice.

Additional information and frequently asked questions on the expanded eligibility for bulk billing incentives and the Bulk Billing Practice Incentive Program, coming Nov 1, 2025, can be found in the BBPIP FAQ article.

Accredited practices can prepare ahead of time, by registering for MyMedicare. Instructions on how to do so are available on the Services Australia Health Professional Education Resources website.

Best Practice Software is here to help you navigate your way through the minefield of information around Chronic Disease Management changes in 2025!

This FAQ article features a recording of the session and provides answers to questions asked by Bp Premier users during a recording of the BeInTheKnow: Chronic Disease Management Changes July 2025 presented by Best Practice Software and Cubiko on the 10 – 12 June 2025.

Care Plan Templates for GPCCMP Changes

The new GPCCMP care plan templates have been included in the July 2025 Data Update. If the templates are not available in Bp Premier after installing the July 2025 Data Update, you can manually download and import them.

MBS Items for Perimenopause and Menopause Health Assessments

A new government initiative will be introduced on 1 July 2025, and it will include two new temporary MBS items (695 and 19000) for Health Assessments targeted at women experiencing Menopause or Perimenopause. For further details, see Menopause Health Assessment MBS Items.

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