Update a doctor's availability

This article explains how to quickly update a doctor's availability from the appointment book.

Default availability on the appointment book is determined by a provider's scheduled session times. However, you can manually mark an appointment, or a set of appointments, as unavailable. For example, a provider has to leave the practice for an emergency.

1. Right-click the appointment book in the earliest slot you want to update and select Unavailable. The Unavailable screen will appear.



2. Select the time slot for which the provider is unavailable, and then click OK.
EXAMPLE   

If a provider has to leave the practice between 1.00pm and 2.30pm, click the 2.15pm slot.



The provider will be marked as unavailable from 1:00 pm to 2:30 pm. The first available appointment will be at 2:30 pm.



3. Click Ok. The provider will be marked as 'Unavailable' on the appointment book for the specified time.

To make an unavailable slot available, right-click the slot and select Available.

What if an appointment was already booked?

The patient's name will remain in the unavailable appointment slot, in case staff need to contact a patient about an appointment made unavailable.

Can I see who made an appointment unavailable?

To view who made a booking slot unavailable, right-click, select View text, and inspect the Updated by field.

Last updated: 14 May 2024.