You are accessing documentation for myPractice version 4.
Support for this version of myPractice has ended. This documentation is available for reference only.
 
Please contact our support team on 1300 401 111 about upgrading to the latest version of BpAllied.
View the latest (V7) documentation here.
Version 4
×
Menu
Search
 
   
   
   
 
myPractice has been rebranded Bp Allied, a product of Best Practice Software.
Support is available Monday to Friday, 9am to 5pm AEST    Version 4.18 Published  5 December 2019
Email:  alliedsupport@bpsoftware.net   Click Remote Support from within myPractice for assistance   Phone: 1300 40 1111 (in Australia) or 0800 40 1111 (in New Zealand)

Reminders

Changing the settings within MPSettings.exe could seriously affect how myPractice functions. Please DO NOT change any settings without the guidance of the myPractice Support team. Please call, email or log onto remote support if you are experiencing technical difficulties with myPractice.
 
Reminders
 
 

Setting
Is editable in Options*
 

Definition
Network Version Only
SMS Balance Threshold
Yes
Threshold where the SMS Balance shown on the Status Bar changes from green to red    
 
SMS Global Password
Yes
Password for the SMS Global Account
 
SMS Global Replies
Yes
Selected reply option
  • 0 = No replies
  • 1 = Reply to registered email address**
  • 2 = Reply to designated number
  • 3 = Replies to myPractice
 
 
 
 
Yes
SMS Global Username
Yes
Username for the SMS Global Account
 
SMS Header
Yes
Header or Reply number to be shown to Client when SMS message is received. If option 2 above is chosen then this needs to be the designated mobile phone number.
 
SMTP Password
Yes
Password to be used if the SMTP service requires authentication. Blank by default.
 
SMTP Port
Yes
Port to be using when sending email. Default = 25. Some ISP's block port 25, e.g. Bigpond
 
SMTP Server
Yes
The SMTP server used to send the reminders
 
SMTP Timeout
Yes
Timeout value (seconds) when sending email. Default = 10
 
SMTP Use SSL
Yes
Use Secure Sockets Layer when sending email. Default = False. Google requires to be set to true.
 
SMTP Username
Yes
Username to be used if the SMTP service requires autherntication. Default is set to blank.
 
User Email Address
Yes
Ther users email address - used if the option to send the users email address is on when sending error reports. Used as the reply to email address.
 
* Some settings that are stored in MPSettings are editable from System > Options in the myPractice User Interface.
 
**If Reply to a registered Email Address is selected as the SMS Reminder reply option then the SMTP details also need to be set-up.