Setting up SMS Reminders
The SMS Global functionality will be discontinued and unavailable for use from April 2019.
Bp SMS, a new service, has replaced SMS Global and further details can be found here. Please review your SMS options and contact support or sales if you have any questions or require assistance.
SMS (or Text) reminders can be sent to a clients mobile phone number from Bp Allied. These can either be done manually or Bp Allied Live users can have automated reminders set-up. In either instance the following options need to be set-up as well as the SMS Reminder template.
SMS reminders can be sent by either SMS Global or SMS Central. Users must have the respective SMS provider account as well as a positive SMS Balance for this function to take place.
How to set up SMS and replies
1: Create an account with either SMS Global or SMS Central
2: Set up SMS Global or SMS Central details in Bp Allied
3: Decide if you want replies - the options available are dependent on which supplier is chosen.
SMS Global's options are:
-
no replies
-
to a phone
SMS Central's reply options are configred within the SMS Central web account.
4: Go to System > Options > Reminders to update the settings below:
If reply's are to be sent to a mobile phone number then the number must have NO spaces in it.
for information icon the following details are displayed. 
 Edit SMS Reminder Template Click to edit the reminder message template
These can no longer be edited from here. Reminder templates are edited from within Data Maintenance > Reminder Templates.
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