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Version 6 Published 18 May 2020  Bp Allied Support is available Monday to Friday, 9am to 5pm AEST
Email: alliedsupport@bpsoftware.net  Click Remote Support from within Bp Allied for assistance  
Phone:  For support in Australia, call 1300 401 111 and select option 3 for Bp Allied. Next, select option 1 for Support or Option 3 for Training. For support in New Zealand call 0800 401 111 and select option 3 for Bp Allied.  Next, select option 1 for Support or Option 3 for Training

SMS Global

The SMS Global functionality will be discontinued and unavailable for use from April 2019.
Bp SMS, a new service, has replaced SMS Global and further details can be found here. Please review your SMS options and contact support or sales if you have any questions or require assistance.
 
SMS Global
1

SMS Global Credentials

1. SMS Global Credentials
 
Enter in your SMS Global API Key Account details
 
To find your API Keys:
1 - Login to SMS Global with your Account Username and Password
2 - From the right hand settings menu, go to SMS Settings
3 - From the lefthand menu select API & Integrations > API Keys
4 - Copy your Master API Key Username and Password to Bp Allied
 
2

Reply Options

2. Reply Options
 
Choose the applicable reply option
1: To be able to send replies to a registered email address then the Email Reminder details need to be filled out along with the Reply 2 Email settings in SMS Global.
2: To be able to receive SMS replies to a Phone number then the Sender ID/Reply Number field above must be filled out with a valid mobile number e.g. 0480256789
3: To be able to Receive replies into Bp Allied:
  • the Bp Allied scheduler needs to be setup
  • the Incoming SMS Settings needs to be set in your SMS Global set-up as shown below:
 

SMS Global Set-up

  • Log into the SMS Global website using your Username and Password
  • Select Settings cog > SMS Settings from the right-hand menu
 
The SMS Settings screen will display.
c. Scroll down to Post replies to URL field (as shown in the image below)
d. Enter in the URL as https://sms.mypracticelive.com
e. Click Update Settings
 
3

Set up an account

3. Set up an account
Links to the SMS Global website.
 
Click OK to save changes and to close the options window.
Click Cancel to disregard changes and close the options window.
Click Apply to save the changes and keep the options window open.
 

In addition, the following links also relate to SMS Global

Setting Up Reply 2 Email in SMS Global